Trading Conduct & Fair Usage Policy
This policy defines acceptable trading conduct, prohibited activities, and the measures the company may take to protect market integrity and liquidity.
Prohibited Trading Behavior
The following actions are strictly prohibited on our platform:
- Exploiting technical glitches, price delays, or system errors (Latency / Arbitrage Abuse).
- Using automated systems or bots designed to manipulate pricing or execution.
- Executing trades based on incorrect prices or system malfunctions.
- Manipulating bonus programs, promotions, or loyalty systems.
- Opening artificial or non-genuine trades to inflate volume or generate unfair benefits.
Account Suspension for Suspicious Activity
The company reserves the right to:
- Temporarily suspend the account for review.
- Request additional documents to verify identity and source of funds.
- Cancel any profits obtained from illegal or abnormal trading behavior.
- Permanently close the account if a violation is confirmed.
Trades Affected by Technical Errors
If any of the following occur:
- Incorrect or faulty pricing
- Feed delays or server malfunctions
- Unusual or non-market price spikes
- Execution errors
The company has the right to adjust or cancel the affected trades to ensure fair execution.
Fair Trading Policy
Only genuine and normal trading activity is permitted. The following are not allowed:
- Latency Arbitrage
- Tick Scalping or abnormal ultra-short-term trading
- Exploiting price differences between servers
- Executing orders during price freezes or off-market conditions
- Using anonymous VPNs to hide location in a way that affects risk assessment
Consequences of Violations
If the user violates the policy, the company may:
- Cancel profits generated from abusive activity
- Offset losses caused to the liquidity provider
- Close open positions
- Remove bonuses or promotional benefits
- Restrict the user from opening future accounts
Liquidity Protection
Any activity that negatively impacts liquidity, including:
- Price manipulation
- Abnormal trade execution
- Causing liquidity provider rejection or slippage manipulation
Allows the company to take immediate corrective measures.